FAQs

All warranties differ on each product and are through Fitness Superstore. You can see each product warranty in the product descriptions. If your product is damaged or defective we have technicians available to you.

Please contact us if you have any issues or to learn about your product’s warranty.

We strive to secure the best possible rates on your behalf and that is the reason why our website does not calculate shipping charges in real-time.

With obtaining at least 3 shipping quotes, you can be sure that the relationships we established over the years with various shipping companies will be put to work on your behalf to secure the best possible rate for your shipment.

Once you place your order with us, it is critical that you provide us with accurate information as we verify each order and you will have to ok all shipping charges before your order is processed.

We are very selective in bringing you the best equipment for your hard earned dollar. The product has to meet our standards of excellence with great warranties, smooth and quiet movements, solid materials and workmanship, and 32 years of fitness experience to back up these selections.

For any parts you may need for your fitness equipment, we can help! Contact us to start a conversation for how we can help you.

In suggesting the best product for you, over a phone or email conversation, we will ask you about your fitness goals, the space you have, what kind of activities you prefer and anything else that will help us determine the best products for you.

We are committed to helping you out with fitness information to help you succeed with your new equipment. We’ll show you how to set up a program to gain muscle and lose weight.

Most of the products are distributed out of the United States. In order to serve you properly we always strive to ensure that we can support the products with any parts or service needs in case of any issues.

Generally, our product reviews can be seen through researching the product name on the internet.